HOW MUCH TIME WILL THE ORDER TAKE TO BE DELIVERED?

We understand the importance of fast, efficient service and hence strive to deliver your orders in a timely manner. Moreover, we also believe in giving the perfect fit and pieces to our customers hence we would require a minimum of 7-15 Business days for delivery. All shipping will be carried out by our Courier Partner: UPS, USPS and India Post.

WHAT PAYMENT METHODS DO YOU ACCEPT?

The payment for your order is accepted through PayPal

ARE THE PRICES INCLUSIVE OF TAXES?

The price of all the products are inclusive of all the taxes. The taxes are levied as per the government laws (bound to change as per the change in government tax laws).

CAN THE SHIPPING ADDRESS BE CHANGED?

Customers can modify the shipping address before the product has been packed. After the packing of the product is completed, no modification in the shipping address will be accepted.

WHAT IS THE SHIPPING COST ON EACH ORDER?

Shipping is free on all orders. No returns will be accepted on the orders, only exchange of size can be done.

DO YOU ACCEPT ORDERS FROM OTHER COUNTRIES?

Yes, we accept international orders across all countries.

WHAT ARE THE SHIPPING COSTS FOR INTERNATIONAL ORDERS?

For international orders free shipping.(outside India), standard express shipping charges of USD 45 will be levied.

IS RETURN POSSIBLE ON INTERNATIONAL ORDERS?

We will be accepted on international orders but return shipping charge will pay by buyer.

WHAT ADDITIONAL COSTS ARE APPLICABLE ON INTERNATIONAL SHIPPING?

The duties and taxes applicable as per one's individual country have to be paid by the customer. Under no circumstance can the order be exchanged or returned.

ONCE I PLACE AN ORDER, CAN I CANCEL IT?

Cancellation is possible only until the order has not been packed. Once the order has been packed and dispatched no cancellations will be accepted.

HOW MANY CANCELLATIONS ARE ACCEPTABLE?

Multiple order cancellations by one customer will lead to their account being added to our blacklist.

ARE THE PRODUCTS REFUNDABLE?

All products on the website are refundable and exchange but item must be return.

IS SIZE EXCHANGE POSSIBLE?

We understand that sometimes things don’t work out and you might need to exchange your purchased product. Hence, you can exchange the size of the product.

WHAT IS THE EXCHANGE PROCESS?

If an exchange needs to be made, you can select the size of the product you wish from the inventory. The order then needs to be sent to the drop-off as mentioned. The charges for the return will be borne by the customer. Drop off : A-17, Matruchaya Bunglow, Nr.Ganga Jamuna Soc. Wadi, Chikuwadi, Nana Varachha, Surat-395006, Gujarat(India)

WHAT IS THE TIME PERIOD UNDER WHICH AN EXCHANGE REQUEST NEEDS TO BE FILED?

To exchange a product, you need to make an exchange request within 7 days of receiving the product.

WHERE CAN I MAKE AN EXCHANGE REQUEST?

Exchanges can be easily done by logging into your account and going in the ‘Return’ section anytime during the aforementioned period.

WHAT TO DO IN CASE A DAMAGED/DEFECTIVE ORDER IS RECEIVED?

We closely inspect each product that goes out of our office. Nonetheless in case you receive a defective or damaged product, you must let us know within 7 days.

ON WHAT GROUNDS CAN A DAMAGE PRODUCT RETURN REQUEST BE FILED?

Items cannot be returned on grounds of color All items that are being returned by you should be unwashed, unworn and undamaged The returned item should have the label intact and the receipt, just like it was sent to you

HOW WILL THE EXCHANGE REQUEST BE CARRIED OUT?

Once we’ve received the package the order will stay in our inventory for one day for safety concerns. The order will be checked for damage and once approved, the exchange process will be initiated and the new order will be delivered to your address.

WHAT ARE THE SHIPPING CHARGES ON THE EXCHANGED PRODUCT?

No shipping charges will be levied on the exchanged product.

HOW MANY TIMES CAN A PRODUCT BE EXCHANGED?

The customer will only be allowed to exchange the product once.

WHAT IS THE DAMAGE/DEFECTIVE PRODUCT POLICY?

In a highly rare scenario, if you receive a damaged/defective product, contact us within 2 days of receiving the product on (email/number). Once the complaint is raised, please send us a picture of your damaged/defective product, picture of the label along with the description of the damage on info@shreediamondmfg.com

What is black diamond.? Are they real for sure!

Quality check guide: Are black diamonds real?

Black diamonds, also known as carbonados, have intrigued gem enthusiasts with their mysterious allure. Unlike traditional diamonds, black diamonds are opaque and exhibit a unique charm that captivates jewelry connoisseurs. In this guide, we will explore what black diamonds are, their characteristics, and the essential quality checks to determine their authenticity.

What is a Black Diamond?
Black diamonds are a distinct type of diamond that differs significantly from the transparent, white diamonds commonly seen in jewelry. These diamonds are characterized by their deep, opaque black color, which is a result of numerous dark inclusions, primarily graphite. Unlike other diamonds, black diamonds do not exhibit the same sparkle due to their opaque nature.
Natural vs. Treated Black Diamonds

Natural Black Diamonds:
Natural black diamonds derive their color from the presence of various mineral inclusions, primarily graphite and hematite. These diamonds are genuine and are formed through unique geological processes. Their natural coloration gives them a distinctive appearance.

Treated Black Diamonds:
Some black diamonds undergo treatments to enhance or alter their color. Irradiation and heat treatments are common methods used to intensify the black hue or transform diamonds of other colors into black. While treated black diamonds are widely available, they may lack the rarity and value of naturally occurring black diamonds.

Quality Check Guide: Are Black Diamonds Real?
When purchasing a black diamond, whether for a ring, necklace, or other jewelry, it's essential to ensure its authenticity. Here is a quality check guide to help you determine whether a black diamond is real or if it has undergone treatments.

1. Authenticity Certification:
Always request a certification from a reputable gemological laboratory. Certificates from organizations like the Gemological Institute of America (GIA) confirm the authenticity of the diamond and provide details about its origin, color, and any treatments it may have undergone.

2. Color Consistency:
Natural black diamonds often exhibit color variations within the stone. Look for subtle shades of gray, green, or brown alongside the dominant black color. Uniformly and artificially treated black diamonds may lack these natural color variations.

3. Inclusions and Transparency:
While black diamonds are opaque, they may contain visible inclusions. Natural inclusions, such as mineral traces, are common. Treated black diamonds might appear unnaturally flawless, lacking the characteristic inclusions found in naturally occurring stones.

4. Price Consideration:
Black diamonds are generally more affordable than their colorless counterparts. However, if a black diamond seems surprisingly cheap, it could be an indication of a treated or synthetic stone. Be cautious and compare prices with reputable sources.

5. Origin Information:
Ask for information about the diamond's origin. Natural black diamonds are found in specific geological locations, including Brazil and the Central African Republic. Understanding the diamond's origin can provide insights into its authenticity.

6. Professional Appraisal:
Engage a professional gemologist or jeweler to conduct an appraisal. Their expertise can help identify the characteristics of the black diamond and determine if it aligns with the provided certification and information.

7. Purchase from Reputable Sources:
Choose reputable jewelers or dealers with a track record of selling genuine gemstones. Established sellers are more likely to provide accurate information and adhere to ethical practices.

In conclusion, black diamonds, with their unique and enigmatic beauty, have become increasingly popular in contemporary jewelry. The key to ensuring the authenticity of a black diamond lies in thorough quality checks, certifications from reputable laboratories, and a clear understanding of its natural characteristics. By following this quality check guide, you can confidently navigate the world of black diamonds, making informed decisions when adding these intriguing gems to your jewelry collection.

What is a Black Diamond?

Quality Check Guide: Are Black Diamonds Real?When purchasing a black diamond, whether for a ring, necklace, or other jewelry, it's essential to ensure its authenticity. Here is a quality check guide to help you determine whether a black diamond is real or if it has undergone treatments.

2. Color Consistency:Natural black diamonds often exhibit color variations within the stone. Look for subtle shades of gray, green, or brown alongside the dominant black color. Uniformly and artificially treated black diamonds may lack these natural color variations.

3. Inclusions and Transparency:While black diamonds are opaque, they may contain visible inclusions. Natural inclusions, such as mineral traces, are common. Treated black diamonds might appear unnaturally flawless, lacking the characteristic inclusions found in naturally occurring stones.

4. Price Consideration:Black diamonds are generally more affordable than their colorless counterparts. However, if a black diamond seems surprisingly cheap, it could be an indication of a treated or synthetic stone. Be cautious and compare prices with reputable sources.

5. Origin Information:Ask for information about the diamond's origin. Natural black diamonds are found in specific geological locations, including Brazil and the Central African Republic. Understanding the diamond's origin can provide insights into its authenticity.

6. Professional Appraisal:Engage a professional gemologist or jeweler to conduct an appraisal. Their expertise can help identify the characteristics of the black diamond and determine if it aligns with the provided certification and information.

7. Purchase from Reputable Sources:Choose reputable jewelers or dealers with a track record of selling genuine gemstones. Established sellers are more likely to provide accurate information and adhere to ethical practices.